Execution Cloud troubleshooting

After running a test on Execution Cloud, you can download files to review the steps that ran in the test. This is useful if a test failed or did not run as expected and you need to troubleshoot the problem.

The following options are available for a test performed by Execution Cloud:

  • Play video – View a screen recording of the actions taken by Execution Cloud. This is often the easiest way to determine the place where a process failed without needing to analyze a log file. When you view the video, you have the option to download the video as a mp4 file.

  • Download WebDiver commands – Download a JSON file with details of all interactions between the driver and the browser. This file allows you to look at each step to determine why a test failed, and how it can be modified.

  • Download console log – A log file with the browser console log.

To download or view an investigation file:

  • On the Test results page, select a test run on Execution Cloud, and click to open the Test Details view.

  • Below the View toolbar, click , select , and select the file required option.